NebulaForge Terms and Conditions
Last updated: From the date of promulgation of this clause
1. Acceptance of Terms
By using our website nebulaforgetrade.com or placing an order with NebulaForge, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.
2. Orders and Payments
2.1 Order Placement
When you place an order, you are making an offer to purchase our products. We reserve the right to accept or reject your order at our discretion. Once we accept your order, a contract is formed between you and NebulaForge.
2.2 Pricing
All prices on our website are in EUR and are subject to change without notice. However, the price you are charged will be the price in effect at the time you place your order. Shipping costs and any applicable taxes are additional.
2.3 Payment Methods
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. You are responsible for ensuring that the payment information you provide is accurate and up - to - date.
3. Product Information and Descriptions
We strive to provide accurate and detailed product information on our website. However, we do not guarantee that all product descriptions, images, or other content are error - free. The colors of products may vary slightly due to differences in monitor settings. If you have any questions about a product, please contact our customer service team before placing an order.
4. Shipping and Delivery
4.1 Shipping Methods
As described in our separate Shipping Policy, we primarily use sea freight for international shipments. Transit times typically range from 25 to 35 days, but this is subject to various factors such as customs clearance, shipping carrier schedules, etc.
4.2 Delivery Address
It is your responsibility to provide a complete and accurate shipping address. We are not liable for any delays or non - delivery caused by incorrect or incomplete addresses.
4.3 Risk of Loss
The risk of loss or damage to the products passes to you when the products are delivered to the shipping carrier.
5. Returns and Exchanges
Our return and exchange policy is detailed in our separate Return Policy. In summary, for most items, we offer a 30 - day no - questions - asked return policy, subject to certain conditions such as the item being in its original, unworn, and undamaged state with all original tags and packaging. Custom - made items and items with personalized engravings are generally not eligible for returns, except in cases of craftsmanship defects.
6. Intellectual Property
All content on our website, including but not limited to product images, descriptions, logos, and text, is the intellectual property of NebulaForge. You may not use, reproduce, distribute, or modify any of this content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, NebulaForge shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products. Our maximum liability to you in connection with any claim shall be limited to the amount you paid for the product in question.
8. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of US and Europe. Any disputes arising out of or in connection with these terms shall be resolved through arbitration in US and Europe , in accordance with the rules of the US and Europe.
9. Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our website or services after the changes are made constitutes your acceptance of the updated terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
NebulaForge
1312 17th Street Suite 1135
Denver CO 80202
US
[email protected]1 7165649293